Kseniia Tepliuk
Junior Business Analyst
Khmelnytskyi
Summary
Organized and dependable Business analytic candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals,skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Logistics Team Member
"Ecube Solution"
Spain
04.2022 - 08.2022
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Senior Cabin Crew Member
Ukraine International Airlines
Kyiv
02.2016 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Developed team communications and information for meetings.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Attended workshops and trainings in customer service, first aid,conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Personal Assistant to the Executive Vice President
Bank "Golden Gate"
Kharkiv
09.2013 - 04.2014
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for executive vice president.
Education
Specialist in Arts - TV-reporter
Kharkiv State Academy of Culture
Kharkiv,Ukraine 09.2007 - 06.2012
Skills
Business Proces Modeling,Use Case Specification & User Story,Strategy Analysis, Business Model Canvas
undefinedCertification
Business Analyst,ITEA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Timeline
Business Analyst,ITEA
12-2022
Google digital marketing and e-commerce, Coursera
10-2022
Automation Marketing specialist
10-2022
Logistics Team Member
"Ecube Solution"
04.2022 - 08.2022
Senior Cabin Crew Member
Ukraine International Airlines
02.2016 - Current
Personal Assistant to the Executive Vice President
Bank "Golden Gate"
09.2013 - 04.2014
Specialist in Arts - TV-reporter
Kharkiv State Academy of Culture
09.2007 - 06.2012
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