Graduated from art school No 1 in the city of Krivoy Rog (5 years) - as an artist - decorator sometimes I draw for myself and friends
Dmytro Sidlak
Parts Advisor
Dnipro
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of automotive, agricultural, mining parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Focused spare parts specialist well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 22 years of progressive experience in the field.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Parts Advisor
Aktis Ukraine LLC
Dmipro
10.2020 - Current
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Ordered parts from various distributors to fulfill demands.
- Maintained extensive understanding of common problems and methods for repair.
- Adhered to company guidelines for performance and compliance.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Assisted customers in finding appropriate parts promptly.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Diagnosed malfunctions after looking at damaged unit in depth.
- Developed and maintained relationships with customers and suppliers through account development.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Accomplished multiple tasks within established timeframes.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Head of Sales Department
IMEX-Group Industrial and commercial enterprise LLC
Dnipro
03.2015 - 08.2020
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Created lists of potential customers based on regional markets and assigned sales tasks to team of 5 employees.
- Sold products by developing relationships with network of spareparts professionals sellers.
- Facilitated business by implementing practical networking techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Identified opportunities and cultivated new business through 100-120 new cold calls per week.
- Built relationships with customers and community to establish long-term business growth.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Identified opportunities for growth within Ukraine territory and collaborated with sales teams to reach sales goal.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Incorporated cross-ref sales strategies, boosting sales additional 20-25%.
- Hired, supervised and coached 12 employees on sales strategies to optimize performance.
- Managed accounts to retain existing relationships and grow share of business.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Streamlined search procedures and interchangeability of goods tasks by implementing 1С enterprise - accounting and audit program .
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Regional Sales Representative
AMAKO Group of company
Kyiv
10.2011 - 01.2015
- Created sales objectives, prepared quotas and designed effective sales plans to drive business goals.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Conducted over 200 sales meetings per month to prepare sales plans and call schedules based on data analysis and market opportunities.
- Sold spare parts, oil, filters, belts, equipment repair services and served as resource and consultant to customer throughout sales process.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Set up appointments with potential and current customers to promote new products and services.
- Visited clients on-site to give benefit-oriented sales presentations.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Set up calendar with customer birthdays and other special events for personal touch.
- Assisted with development of long-term company strategies to increase profitability.
- Brought over 100 new customers to maintain sustainable revenue streams.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Attended trade shows, conferences and seminars to promote new spare parts and develop new business opportunities.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Managed projects through effective budgeting, scheduling and complex problem-solving.
- Led educational training seminars and product demonstrations.
- Networked at events and by phone to expand business profits and revenues.
- Demonstrated products and specific features at customer locations and special events.
- Researched potential clients and markets to prepare for appointments.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
Head of Sales Department
Agro Aliance LLC
Dnipro
03.2004 - 07.2011
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Created lists of potential customers based on regional markets and assigned sales tasks to team of 14 employees.
- Sold products by developing relationships with network of service centres professionals.
- Drove sales by developing multi-million dollar contract sales.
- Trained over 50 new sales representatives on sales strategies and processes to reduce process gaps.
- Facilitated business by implementing practical networking techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales revenue 400% in the first Year and 30% in each following year while producing over $5,000,000 annually.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Owned all aspects of sales planning, development and team and account management for Ukraine territory.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Increased sales volume and expanded product line to new retailers, warehouse clubs.
- Increased sales volume and expanded product line to new retailers, warehouse clubs.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained up-to-date knowledge of Case & NewHolland and performed competitor analysis.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Parts Seller
Agro Souz LLC
Dnipro
04.2002 - 02.2004
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored company inventory to keep stock levels and databases updated.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
Education
Specialist - Mechanical Engineering
Krivoy Rog Technical University
Krivoy Rog 10.1995 - 07.2000
Skills
Proficient in Microsoft Office 1C enterprise CNH Electronic Parts Catalogs fluently read and understand design schemes, drawings, instructions
Interests
Timeline
Parts Advisor
Aktis Ukraine LLC
10.2020 - Current
Head of Sales Department
IMEX-Group Industrial and commercial enterprise LLC
03.2015 - 08.2020
Regional Sales Representative
AMAKO Group of company
10.2011 - 01.2015
Head of Sales Department
Agro Aliance LLC
03.2004 - 07.2011
Parts Seller
Agro Souz LLC
04.2002 - 02.2004
Specialist - Mechanical Engineering
Krivoy Rog Technical University
10.1995 - 07.2000
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