Antonina Kucheruk
Kyiv,Ukraine
Summary
Results-driven sales professional with experience in lead conversion, customer acquisition, and sales funnel management. Proven ability to engage clients, handle objection, and drive conversions through effective communication. Skilled in CRM systems and performance-based sales. Strong English communication (B2+/C1).
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work history
Sales manager
NDA
Kyiv, Ukraine
2019.10 - 2020.03
- Converted inbound and outbound leads into active customers through direct communication
- Conducted outbound sales calls and presented service value to potential clients
- Handled objections and guided clients through the decision-making process
- Closed deals by driving clients to complete the final conversion (visit/activation)
- Achieved high conversion rates through effective sales communication
- Managed sales funnel from first contact to conversion
- Worked in a performance-driven environment with KPIs based on conversion rates
- Maintained consistent pipeline activity and optimized communication to improve results
Relationship manager
NDA
Kyiv, Ukraine
2018.08 - 2019.01
- Managed high-volume communication with international clients in English
- Maintained user engagement through ongoing, personalized conversations
- Adapted communication style based on client behaviour and preferences
- Handled client inquiries and resolved issues to improve user experience
- Contributed to client retention by maintaining long-term interaction
- Worked in a fast-paced environment requiring multitasking and quick responses
Education
Diploma of Junior Specialist - Telecommunications and Radio Engineering
Kyiv College of Communication
Kyiv, Ukraine 2016.09 - 2020.06
Bachelor's Diploma - Telecommunications and Radio Engineering
University of Intellectual Technologies and Communications
Odessa, Ukraine 2020.09 - 2022.06
Skills
- Lead Conversion
- Customer Acquisition
- Sales Funnel Management
- Client Engagement & Retention
- Outbound Sales
- Cold Calling
- Closing Techniques
- Objection Handling
- Persuasive Communication
- CRM & Lead Tracking
- Target Achievement
- Negotiation Skills
- Multitasking & Time Management
Languages
English
Upper intermediate (B2)
Russian
Native
Ukrainian
Native
Italian
Elementary (A2)
Timeline
Bachelor's Diploma - Telecommunications and Radio Engineering
University of Intellectual Technologies and Communications
2020.09 - 2022.06
Sales manager
NDA
2019.10 - 2020.03
Relationship manager
NDA
2018.08 - 2019.01
Diploma of Junior Specialist - Telecommunications and Radio Engineering
Kyiv College of Communication
2016.09 - 2020.06